Providing behavioral health and wellness services to members and families

You’re seeing our redesigned website!

You’ll still find useful tips and other valuable information here — just now with a fresh, new look!

Provider Services

ValueOptions® touches the lives of more than 30 million people. Integral to the services we offer are our more than 127,000 national network provider locations.

As a provider, your expertise furthers our company’s mission of helping people live their lives to the fullest potential.  To help you assist others, ValueOptions® provides secure, reliable, online tools for your use.

Please browse through this list of some of our online tools.

  • ProviderConnect® is a secure application created with your needs in mind. It allows you to submit and review claims, check eligibility, update your practice profile, and view correspondences. It’s available 24/7.
  • Our ProviderConnect® Helpful Resources link connects you to a user’s guide, HIPAA information, software downloads, important forms and helpful phone numbers.
  • Our Provider Handbook contains information about our policies and procedures. Handbook topics include administrative procedures, clinical criteria and employee assistance programs (EAPs).
  • Through our Forms section, you can download forms whenever you need them.
  • Our Education Center contains useful tools and resources to aid you in your practice.

To keep you informed, ValueOptions® also offers:

  • Provider Forums for administrative updates
  • Our award-winning Achieve Solutions® website for helpful member materials and resources
  • A Network-Specific page for detailed information about state or regional networks
  • Provider PulseSM, an up-to-the-minute network system that sends automated telephonic messages — news of upcoming events and training opportunities, as well as credentialing reminders — to a provider’s phone

IMPORTANT!!

 

ValueOptions® is very committed to maintaining the security and confidentiality of our member information. On December 10, 2011, we upgraded the password security function within ProviderConnect® to further protect the information made available to you via the internet. This enhancement requires that providers create a more complex password. Please read further about these enhancements to ProviderConnect password security located under the “Spotlight” section.

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